Aon plc Launches Broker Copilot for Digital Transformation in Insurance Brokerage
- Aon plc launched Aon Broker Copilot, enhancing commercial insurance placement with AI and predictive analytics for improved client outcomes.
- The platform, developed with input from frontline brokers, offers real-time insights and data-informed decision-making capabilities.
- Aon Broker Copilot aims to transform broker-client interactions, facilitating efficient communications and strategic engagement in the insurance market.

Aon Broker Copilot: Pioneering Digital Transformation in Insurance Brokerage
Aon plc, a leading global professional services firm, is at the forefront of digital innovation in the brokerage sector with the recent launch of Aon Broker Copilot. This new platform represents a significant leap forward in enhancing the commercial insurance placement process, leveraging cutting-edge technologies such as artificial intelligence, large language models, and predictive analytics. Aimed at improving client outcomes amidst an increasingly complex risk landscape, Aon Broker Copilot streamlines workflows and refines placement strategies by providing brokers with real-time insights tailored to client priorities and current market dynamics.
The development of Aon Broker Copilot is a collaborative effort with frontline brokers, ensuring that the tool is specifically designed to meet the needs of users in the field. Clyde Bernstein, head of placement technology and trading analytics at Aon, highlights the platform's ability to capture and structure data from all submissions—both quoted and declined. This feature offers brokers an unparalleled perspective on risk pricing across the global insurance market, empowering them to make data-informed decisions based on actual market behavior rather than relying on anecdotal evidence. By integrating with Aon’s existing Risk Analyzer and utilizing one of the industry's largest repositories of structured risk trading data, Broker Copilot enhances brokers’ capabilities in delivering high-quality submissions while fostering strategic engagement with carriers.
Joe Peiser, CEO of Commercial Risk at Aon, underscores the importance of this technological advancement, describing Aon Broker Copilot as a pivotal step in predictive broking. As risks evolve and grow more intricate, the brokerage landscape increasingly favors firms that successfully blend expertise with scalable intelligence. Aon's initiative not only redefines risk-capital alignment but also showcases the firm's commitment to leveraging digital solutions that deliver smarter, faster services to clients, ensuring they remain resilient in the face of emerging challenges in a volatile environment.
In addition to its launch, Aon Broker Copilot is poised to transform how brokers interact with both clients and carriers, facilitating more efficient communications and improved negotiations. By enhancing the decision-making process, Aon aims to equip its brokers with the tools necessary to navigate the complexities of the insurance market effectively.
This innovative platform reflects Aon’s broader strategy to embed technology in its operations, aligning with industry trends that emphasize the importance of digital transformation in maintaining competitive advantage. As Aon Broker Copilot continues to evolve, it is set to play a crucial role in shaping the future of the brokerage industry.