Centene’s Health Net Offers Critical Support Amid Franklin Fire Emergency
- Health Net, part of Centene, provides immediate support and resources for members affected by the Franklin Fire crisis.
- The company offers flexible prescription options and waives refill limitations to ensure medication access during the emergency.
- Health Net enhances mental health support with 24/7 crisis assistance and no-cost telehealth services for affected individuals.
Health Net Mobilizes Support Amid Franklin Fire Crisis
As the Franklin Fire prompts a State of Emergency in Malibu Canyon, Health Net, a prominent Medi-Cal managed care health plan under Centene Corporation, steps up to provide immediate assistance to affected individuals. The company prioritizes ensuring that its members and healthcare providers have access to essential resources during this critical period. Recognizing the urgent healthcare needs of its members, Health Net outlines specific measures aimed at facilitating access to medications and offering mental health support.
For members affected by the disaster, Health Net introduces two options for obtaining necessary prescriptions. Members can fill their medications at their usual pharmacies, provided they remain operational, or opt for emergency supplies at out-of-network pharmacies if their original locations are closed. To ease access to these services, Health Net waives refill limitations and encourages members to contact their support line for assistance. This proactive approach reflects Health Net’s commitment to ensuring continuity of care during emergencies, emphasizing the importance of timely access to medications in the face of disruption.
In addition to medication access, Health Net enhances its support by providing 24/7 crisis assistance through its Behavioral Health Services. This initiative addresses the mental health needs of individuals experiencing grief, stress, and trauma during the crisis. Members can receive referrals to local mental health resources, ensuring comprehensive care that goes beyond physical health. The company also facilitates no-cost telehealth services for those unable to reach their primary care providers, underscoring the importance of maintaining healthcare access despite the ongoing challenges posed by the fire. Health Net further connects members with local resources through 2-1-1, which assists in finding emergency shelter, food, transportation, and financial assistance.
As the situation continues to evolve, Health Net remains dedicated to providing ongoing support and updates. The company encourages its members and healthcare providers to stay informed and utilize its website for the latest information and resources available. This response not only highlights Health Net's commitment to its community but also positions Centene as a responsive player in the healthcare industry, particularly during times of crisis.
