Duke Energy Prepares Indiana Customers for Severe Weather and Potential Power Outages
- Duke Energy prepares for severe weather, urging Indiana customers to take safety measures against potential power outages.
- Customers are advised to charge devices and gather essential supplies to handle possible disruptions during the storm.
- Duke Energy enhances communication by providing multiple channels for reporting outages and updates on restoration efforts.

Duke Energy Prepares for Severe Weather Impacting Indiana Customers
Duke Energy, the largest electric supplier in Indiana, is bracing for severe weather forecasts that could disrupt service across its territory this weekend. With a capacity of approximately 6,300 megawatts, the company serves around 920,000 customers in a sprawling 23,000-square-mile area. As the storm approaches, Duke Energy emphasizes the necessity of preparedness to minimize the impact on its customers. Clint Carnahan, Duke Energy's general manager of emergency preparedness, stresses the importance of taking proactive measures to ensure safety and readiness for potential outages.
In light of the impending storm, Duke Energy encourages its customers to prepare by charging mobile devices and gathering essential supplies. This includes items such as flashlights, batteries, bottled water, nonperishable food, and necessary medications. Special emphasis is placed on individuals who depend on electric-powered life support systems, as they may face critical challenges during extended power outages. The company’s guidance aims to empower customers to take control of their emergency situations, ensuring that they are equipped to handle the effects of inclement weather.
Duke Energy also provides various channels for customers to report outages, enhancing communication during emergencies. Customers can easily report outages by texting "OUT" to 57801, using the Duke Energy mobile app, visiting the company’s website, or calling the automated service at 800.343.3525. To keep customers updated on restoration efforts, Duke Energy encourages enrollment in Outage Alerts and offers access to an interactive outage map on its website. By fostering an informed customer base, the company aims to mitigate the effects of the storm and ensure a rapid response to any disruptions.
In addition to its storm preparedness efforts, Duke Energy is committed to an ambitious energy transition. The company invests in upgrades to the electric grid and cleaner energy sources, including natural gas, nuclear power, renewables, and energy storage solutions. This strategic focus not only enhances the reliability of energy supply but also aligns with broader environmental goals.
As the storm approaches, customers are reminded to stay informed and visit duke-energy.com/safety-and-preparedness/storm-safety for additional tips and updates on safety measures. Duke Energy remains dedicated to ensuring the safety and well-being of its customers during severe weather events while continuing its commitment to a sustainable energy future.