DXC Technology Teams with Banco Sabadell to Boost Digital Accessibility for Customers
- DXC Technology partners with Banco Sabadell to improve digital accessibility for over 12 million customers.
- The collaboration integrates advanced testing and AI to identify and resolve accessibility barriers on digital platforms.
- DXC will provide 350,000 hours of testing annually to ensure compliance with accessibility standards and enhance user experience.
DXC Technology Partners with Banco Sabadell to Enhance Digital Accessibility
In a significant development, DXC Technology has been selected by Banco Sabadell, one of Spain's leading banking institutions, to strengthen the accessibility of its digital services for over 12 million customers. This collaboration emphasizes the growing importance of accessibility in the digital landscape, particularly as financial institutions strive to create inclusive environments for all users, including individuals with disabilities. By integrating a comprehensive testing framework that combines manual testing, automation, and AI-driven analysis, the partnership aims to identify and rectify accessibility barriers on Banco Sabadell's digital platforms.
The initiative, spearheaded by Banco Sabadell's Technology Competence Center in Alicante, represents a commitment to improving user experience by reducing churn and enhancing customer satisfaction. DXC will contribute a substantial 350,000 hours of advanced testing annually, ensuring that the bank’s digital services meet accessibility standards set by Spanish and European regulations. This proactive approach not only fosters inclusivity but also aligns with regulatory compliance, reflecting the bank's dedication to creating an equitable digital environment for all customers.
Moreover, the innovative methodology developed through this partnership integrates accessibility testing throughout the product development lifecycle. A real-time monitoring system will assess accessibility issues based on their business impact, providing actionable recommendations for resolution. This strategic alignment not only addresses immediate accessibility concerns but also streamlines software development processes, ultimately enhancing the overall service quality and operational efficiency for Banco Sabadell.
In addition to this partnership, DXC Technology recently reported its financial results for the first quarter of fiscal year 2026. Despite a decline in total revenue and earnings metrics, the company achieved robust bookings of $2.8 billion, indicating strong client engagement. The focus on integrating AI into solutions continues to be a priority for DXC, with CEO Raul Fernandez expressing optimism about the company's strategic direction amid ongoing challenges.
Overall, the collaboration with Banco Sabadell marks a pivotal step for DXC Technology in its mission to enhance digital service accessibility. By leveraging advanced testing methodologies and a focus on inclusivity, DXC not only supports regulatory compliance but also plays a crucial role in promoting financial inclusion in the digital age.