Group 1 Automotive's Lexus of Albuquerque Reopens with Enhanced Customer Experience After Renovation
- Lexus of Albuquerque, part of Group 1 Automotive, will reopen on July 29, 2025, after a major renovation.
- The renovation doubles service bays and adds EV chargers, enhancing efficiency and customer experience.
- Group 1 Automotive underscores its commitment to sustainability and community support with the facility's upgrades and donations.
Lexus of Albuquerque Unveils Newly Renovated Facility to Enhance Customer Experience
Lexus of Albuquerque, a dealership under Group 1 Automotive, Inc., prepares for its grand reopening on July 29, 2025, after undergoing a significant $multi-million renovation over the past 20 months. Located at 4821 Pan American Fwy, the updated facility aims to elevate service efficiency and enhance the overall guest experience. General Manager Mont Porter emphasizes that the renovations include substantial upgrades such as new speed doors for an air-conditioned service drive, solar-powered lighting, and electric vehicle (EV) chargers, all designed to create a more customer-friendly environment.
The renovation effectively doubles the service bays from 16 to 32, increasing the number of service technicians from 21 to 30. This expansion allows the dealership to accommodate a growing customer base while ensuring quicker service. The new showroom reflects local Albuquerque themes and has the capacity for 22 salespeople, significantly enhancing vehicle display options. Furthermore, the customer waiting area now features complimentary refreshments and Wi-Fi, creating a relaxing atmosphere for patrons as they await service. The total expansion brings more than 17,000 square feet dedicated to parts and service operations, which includes a conveniently relocated parts department cashier, streamlining the customer experience.
In addition to improvements in infrastructure, Lexus of Albuquerque is committed to giving back to the community. They announce a donation of $10,000 to Girls on the Run, a nonprofit organization dedicated to fostering social and emotional skills in girls through physical activity. The grand reopening event will also feature food, entertainment, and displays of the latest Lexus models, reinforcing the dealership's commitment to providing a premium customer experience and strengthening its ties to the local community.
Group 1 Automotive's Expanding Presence
Group 1 Automotive operates a total of 258 dealerships and 322 franchises across the U.S. and the U.K., offering a comprehensive range of automotive services including vehicle sales, financing, maintenance, and repairs. The renovation of Lexus of Albuquerque exemplifies the company's dedication to enhancing customer satisfaction and adapting to the evolving automotive landscape.
As the automotive industry continues to embrace electric vehicles and sustainable practices, the inclusion of solar-powered lighting and EV chargers at the renovated facility positions Lexus of Albuquerque as a forward-thinking dealership. This strategic move not only caters to the growing demand for EVs but also aligns with broader industry trends focusing on sustainability and customer-centric services.
