Horizon Bancorp (IN) Recognized for Customer Excellence in Forbes' Best-In-State Banks 2025
- First Horizon Bank recognized in Forbes' 2025 list for exceptional customer experiences and service excellence.
- The bank operates in 12 southern U.S. states with assets of $81.5 billion, offering diverse financial services.
- First Horizon focuses on community engagement and employee satisfaction, enhancing its reputation as a leading financial institution.
First Horizon Bank Earns Recognition for Customer Excellence
First Horizon Bank, a key player in the regional banking sector, receives notable recognition in the Forbes list of America's Best-In-State Banks for 2025. This accolade is a result of an extensive independent survey that assesses customer experiences across various dimensions, including trust, financial advice, and both digital and branch services. The survey, which engages over 26,000 customers nationwide, highlights First Horizon's commitment to prioritizing customer satisfaction and integrating innovative banking technologies with personalized service. Anthony Restel, Senior Executive Vice President and Chief Banking Officer at First Horizon, emphasizes that this achievement reflects the unwavering dedication of their associates and the bank's client-first ethos.
The recognition not only underscores First Horizon's capabilities in delivering exceptional financial services but also highlights its strategic focus on community and client engagement. Operating across 12 states in the southern U.S. with assets amounting to $81.5 billion, the bank provides a diverse array of services, including commercial banking, wealth management, and mortgage services. This commitment to comprehensive financial solutions positions First Horizon as a leader in addressing the needs of its clients while fostering long-term relationships. The bank’s approach to combining advanced technology with tailored customer service is increasingly resonating with consumers who seek both efficiency and personal interaction in their banking experiences.
Moreover, First Horizon has garnered additional accolades, being recognized among the best employers by Fortune and Forbes magazines and ranked as one of the Top 10 Most Reputable U.S. Banks. This multifaceted recognition signifies not just the bank's operational excellence but also its ethical standing and employee satisfaction. The bank's efforts to cultivate a positive workplace culture are instrumental in driving their mission to empower clients, communities, and associates alike, affirming its role as a leader in the financial services industry.
In a related development, First Horizon Corporation has announced the redemption of all outstanding shares of its 6.625% Fixed-to-Floating Non-Cumulative Perpetual Preferred Stock, Series B, effective August 1, 2025. This strategic move is aligned with the company’s aim to enhance shareholder value and reflects its strong financial foundation. Shareholders are advised to contact Equiniti Trust Company LLC for inquiries regarding the redemption process.
As First Horizon continues to build on its reputation for excellence, it remains committed to leveraging innovative solutions that meet the evolving needs of its clients and communities across the southern U.S. Further information about First Horizon's services and achievements can be found on their official website.
