CVS Health Launches Workforce Innovation Center to Boost Community Training and Health Services
- CVS Health launched the Workforce Innovation and Talent Center in Columbus to provide free training and health services.
- The center offers training for roles like pharmacy technicians and features a simulated retail store for hands-on experience.
- CVS Health aims to empower communities by connecting workforce training with health resources, improving overall well-being.

CVS Health Launches Workforce Innovation and Talent Center in Columbus
CVS Health inaugurates its Workforce Innovation and Talent Center (WITC) at the Rosewind Community Center in Columbus, Ohio, marking a significant step towards enhancing workforce development and community support. This initiative, launched on July 23, 2025, is designed to provide free training and health services to local residents, aligning with CVS Health's mission to foster healthier communities. Collaborating with key local organizations—including Eckerd Connects, Columbus Jewish and Family Services, and Columbus State Community College—CVS Health seeks to transform lives by equipping individuals with the necessary skills for in-demand jobs in the healthcare and retail sectors.
The center offers a diverse range of training programs that prepare participants for various roles, such as pharmacy technicians, customer service associates, and call center representatives. A notable feature of the WITC is a simulated retail store that allows trainees to gain hands-on experience in a realistic environment. This practical approach not only enhances the learning experience but also boosts the participants' confidence as they prepare to enter the job market. Triunity Darden, a pharmacy technician at CVS, exemplifies the positive impact of the program, sharing how it has helped her navigate her career after facing job loss.
In addition to job training, the WITC facilitates access to Aetna's Community Resource Center, providing participants with health assessments and education while connecting them to local healthcare providers. Sheryl Burke, CVS Health's Senior Vice President of Corporate Social Responsibility, underscores the center's commitment to helping individuals develop essential skills and improve their overall well-being. The initiative also garners support from the Columbus Metropolitan Housing Authority, which aligns with CVS Health's broader goals of enhancing the quality of life for residents in Franklin County. Together, these efforts reflect CVS Health's dedication to community empowerment and workforce development.
In conjunction with the WITC launch, CVS Health continues to expand its footprint in community health initiatives, further solidifying its role as a leader in both healthcare and social responsibility. By prioritizing workforce training alongside essential health resources, CVS Health not only addresses immediate employment needs but also contributes to the long-term health and prosperity of the community it serves.
This initiative highlights the growing recognition of the interconnectedness between employment opportunities and health outcomes, positioning CVS Health at the forefront of innovative solutions designed to uplift communities across the nation. Through the WITC, CVS Health demonstrates a commitment to fostering a skilled workforce that will ultimately benefit both individuals and the healthcare industry as a whole.