Diebold Nixdorf Enhances Traveler Experience Through Expanded Partnership with Autogrill in Italy
- Diebold Nixdorf expands partnership with Autogrill to enhance traveler experiences in Italy through integrated IT services.
- The collaboration includes implementing DN AllConnect ServicesSM for improved operational efficiency at various dining venues.
- Diebold Nixdorf supports new restaurant openings and technology upgrades, focusing on advanced checkout solutions for travelers.
Diebold Nixdorf Strengthens Partnership with Autogrill to Enhance Traveler Experience in Italy
Diebold Nixdorf, a global leader in banking and retail technology, significantly expands its partnership with Autogrill, a premier provider of food and beverage services for travelers in Italy. This collaboration positions Diebold Nixdorf as a centralized contact for Autogrill's diverse IT ecosystem, integrating a comprehensive suite of managed services and innovative solutions tailored for various dining venues. The agreement includes the implementation of standardized DN AllConnect ServicesSM, specifically designed for restaurants, bars, and coffee corners located at highways, airports, train stations, and urban centers across Italy.
The partnership aims to enhance operational efficiency and service quality through the maintenance and monitoring of Autogrill's IT equipment. This encompasses Diebold Nixdorf’s self-service kiosks and third-party technologies, along with second-level helpdesk support for point-of-sale (POS) software troubleshooting. Diebold Nixdorf’s role also extends to supporting new restaurant openings and technology upgrades, ensuring seamless operational continuity. The focus on advanced checkout solutions, such as self-order kiosks and the modular DN Series® EASY ONE, aligns with the companies' objective to improve the traveler experience by providing flexible service options that cater to individual preferences.
Francesca Porta, head of IT - Italy at Avolta, highlights the mission to deliver outstanding and seamless experiences to every traveler. This partnership illustrates both Diebold Nixdorf and Autogrill's commitment to leveraging innovative technology to enhance service quality in Italy's bustling environments. With approximately 1,500 DN Series® BEETLE A all-in-one POS systems already deployed over the past three years, this strategic initiative reflects a strong dedication to creating exceptional dining experiences that prioritize traveler satisfaction.
In addition to the technological advancements, this expanded partnership allows Diebold Nixdorf to showcase its ability to integrate various technologies, ensuring a cohesive user experience for travelers. The collaboration reinforces the importance of adapting to evolving consumer needs within the travel and hospitality sectors.
Overall, Diebold Nixdorf's strengthened alliance with Autogrill signifies a proactive approach to improving service delivery in high-traffic environments, addressing the increasing demand for innovative solutions in the food and beverage industry for travelers in Italy.
