First Horizon Bank Named One of America's Best Banks for Customer Excellence in 2025
- First Horizon Bank is recognized as one of America's Best-In-State Banks for 2025 by Forbes.
- The accolade reflects First Horizon's commitment to customer service, trust, and innovative banking solutions.
- First Horizon also ranks among the Top 10 Most Reputable U.S. Banks and is praised for its employee support.

First Horizon Bank Earns National Recognition for Customer Excellence
First Horizon Bank, a prominent subsidiary of First Horizon Corporation, receives notable recognition as one of America's Best-In-State Banks for 2025 in a recent Forbes list. This accolade is the result of an extensive independent survey that captures the insights of over 26,000 banking customers across the United States. The evaluation criteria for this recognition encompass a range of important factors, including trust, financial advice, customer service quality, digital banking offerings, branch services, and the clarity of terms and conditions. This honor underscores First Horizon's commitment to delivering superior banking experiences amidst an evolving financial landscape.
Anthony Restel, Senior Executive Vice President and Chief Banking Officer at First Horizon, expresses pride in this achievement, emphasizing that it is a reflection of the hard work and dedication of the bank’s associates. He highlights the organization’s client-first philosophy that drives excellence in service delivery. This recognition not only validates the bank's ongoing efforts to blend innovative banking technologies with personalized client interactions but also reinforces its position as a leading regional financial services provider. By focusing on both technological advancements and human connections, First Horizon Bank successfully positions itself to meet the diverse needs of its customer base across the southern United States.
As of March 31, 2025, First Horizon Corporation boasts an impressive asset base of $81.5 billion and operates in twelve states, providing a comprehensive suite of services. These services range from commercial and private banking to wealth management and retail brokerage. In addition to the recognition from Forbes, First Horizon has also garnered accolades from Fortune and Forbes magazines for being one of the nation’s best employers, ranking among the Top 10 Most Reputable U.S. Banks. This multifaceted recognition reflects not only the bank's commitment to its customers but also its dedication to creating a supportive work environment for its employees.
In conjunction with this recent accolade, First Horizon Corporation announces the planned redemption of all outstanding shares of its 6.625% Fixed-to-Floating Non-Cumulative Perpetual Preferred Stock, Series B, scheduled for August 1, 2025. The redemption aligns with the company’s strategic objective of enhancing shareholder value, reflecting its robust financial health. Shareholders are advised to contact Equiniti Trust Company LLC or their respective brokers for any inquiries regarding the redemption process.
Overall, First Horizon Bank’s recognition as one of America's best banks showcases its commitment to customer satisfaction and operational excellence, solidifying its reputation as a trusted financial partner in the region.