First Horizon Earns Forbes Recognition for Customer Satisfaction in 2025 Best-In-State Banks
- First Horizon Bank earned recognition from Forbes as one of America’s Best-In-State Banks for 2025, showcasing customer satisfaction.
- The bank's success is attributed to its customer-centric approach, blending innovative technology with personalized service.
- First Horizon operates across 12 states with $81.5 billion in assets, offering a wide range of financial services.
First Horizon Bank's Commitment to Customer Satisfaction Earns National Recognition
First Horizon Bank, a key player in the regional financial services sector, receives prestigious recognition from Forbes as one of America’s Best-In-State Banks for 2025. This accolade is the result of an extensive survey involving over 26,000 customers across the United States, highlighting the bank's strong commitment to customer service and satisfaction. The evaluation criteria for the ranking include essential factors such as trust, financial advice, client services, digital offerings, and overall terms and conditions. This recognition not only enhances First Horizon's reputation but also reflects its commitment to understanding and meeting the diverse needs of its clientele.
Anthony Restel, Senior Executive Vice President and Chief Banking Officer at First Horizon, expresses pride in this achievement, underscoring the hard work and dedication of the bank's associates. He attributes the honor to the company's customer-centric approach, which combines innovative banking technologies with personalized service. This dual focus allows the bank to maintain a competitive edge in an industry that increasingly values both efficiency and customer experience. The recognition serves as a testament to First Horizon’s goal of fostering long-term relationships with clients while providing a comprehensive suite of financial services.
As of March 31, 2025, First Horizon Corporation holds an impressive $81.5 billion in assets and operates across 12 states in the southern U.S. The company offers a wide array of services, including commercial, private banking, and wealth management, which positions it as a leading financial provider in the region. Additionally, the bank has garnered accolades from both Fortune and Forbes magazines as one of the best employers in the nation, further solidifying its reputation as a reputable institution dedicated to both employee satisfaction and community engagement.
In addition to its recent recognition, First Horizon announces the redemption of all outstanding shares of its 6.625% Fixed-to-Floating Non-Cumulative Perpetual Preferred Stock, Series B, effective August 1, 2025. This strategic move is part of the bank's broader commitment to enhancing shareholder value while reflecting its robust financial standing.
As First Horizon continues to focus on the integration of technology with high-quality customer service, its recognition as a top banking institution signifies its ongoing efforts to unlock the potential of its clients and communities. For more information about First Horizon and its services, interested parties can visit www.FirstHorizon.com.