Genpact Appoints John M. Hinshaw to Strengthen Board and Drive Digital Transformation Strategy
- Genpact appoints John M. Hinshaw to its Board of Directors, effective July 1, 2025, to enhance digital transformation capabilities.
- CEO Balkrishan Kalra expresses confidence in Hinshaw's expertise for driving innovation and organizational change at Genpact.
- Hinshaw's extensive background in technology aligns with Genpact's mission to integrate AI and advanced solutions for clients' needs.
Genpact Strengthens Leadership with Strategic Board Appointment
Genpact, a leader in advanced technology services and solutions, announces the appointment of John M. Hinshaw to its Board of Directors, effective July 1, 2025. This strategic move underscores the company’s dedication to enhancing its capabilities in helping clients leverage artificial intelligence and innovative technologies. Balkrishan "BK" Kalra, President and CEO of Genpact, expresses confidence in Hinshaw’s extensive background in leading transformative initiatives at prominent global brands, which aligns perfectly with Genpact's mission to drive digital transformation for its clients.
Hinshaw’s impressive portfolio includes pivotal roles, such as Group Chief Operating Officer at HSBC Bank, where he served from February 2020 to September 2024. His tenure at Hewlett-Packard and Hewlett Packard Enterprise as Executive Vice President for Technology and Operations from 2011 to 2016 further solidifies his expertise in managing large-scale organizational change. Additionally, his significant contributions at Boeing—where he held positions including Vice President and General Manager for Boeing Information Solutions—demonstrate his ability to navigate complex technological environments. With over 14 years at Verizon Communications, culminating in his role as Senior Vice President and Chief Information Officer of Verizon Wireless, Hinshaw brings a wealth of experience that Genpact anticipates will enhance its service delivery and innovation capabilities.
Jim Madden, Chairman of the Board at Genpact, highlights that Hinshaw’s broad expertise in transforming organizations across various sectors aligns seamlessly with the company's focus on integrating domain knowledge with advanced technology and AI. As Genpact aims to bolster its position in the fast-evolving landscape of digital services, Hinshaw’s strategic insights are expected to significantly contribute to the company’s objectives. This appointment not only reflects Genpact's commitment to harnessing cutting-edge technology but also emphasizes its proactive approach in addressing the complexities of digital transformation that its clients face today.
In addition to Hinshaw's appointment, Genpact continues to refine its service offerings to meet the changing demands of the market. The company is focused on providing innovative solutions that enable clients to navigate digital challenges effectively. As organizations increasingly seek to harness AI and other advanced technologies, Genpact's leadership is poised to drive impactful changes that align technology with business needs.
With Hinshaw joining the board, Genpact signals a robust commitment to advancing its strategic vision and enhancing its ability to support clients in their digital journeys. The company’s proactive leadership approach positions it well to capitalize on emerging opportunities in the technology services industry, ensuring a competitive edge in delivering transformative solutions.