Mercury General's TGH Earns 2025 Healthcare Innovation Award for Excellence in Patient Care
- Tampa General Hospital received the 2025 Healthcare Innovation Award for its commitment to patient safety and quality of care.
- TGH's partnership with Palantir improved patient outcomes, reducing placement time and length of stay for sepsis patients.
- TGH aims to be one of America's safest, most innovative health systems by fostering a patient-centered care model.

Tampa General Hospital: A Beacon of Healthcare Innovation
Tampa General Hospital (TGH) recently receives the 2025 Healthcare Innovation Award from The Joint Commission, marking a significant milestone in its commitment to patient safety and quality of care. As the inaugural recipient of this prestigious honor, TGH showcases its dedication to integrating innovative strategies and technologies within its healthcare framework. Scott Arnold, the hospital’s executive vice president and chief digital and innovation officer, accepts the award during the UNIFY™ 2025 event, underscoring the institution's focus on fostering a psychologically safe environment that promotes genuine problem-solving through innovation.
Central to TGH's recent advancements is its partnership with Palantir, which employs artificial intelligence to enhance care coordination and improve patient outcomes. This collaboration has led to remarkable achievements, including an 83% reduction in patient placement time, a 28% decrease in post-anesthesia care unit (PACU) holds, and a 30% reduction in the length of stay for sepsis patients. By leveraging real-time data, TGH optimizes patient flow and transitions of care, further strengthening its Care Coordination Center (C3). These efforts reflect TGH’s unwavering commitment to transforming healthcare delivery, enhancing patient experiences, and ensuring safety and quality in all aspects of care.
John Couris, TGH’s president and CEO, reinforces the hospital's vision of becoming one of the safest and most innovative health systems in America. He emphasizes that creating an environment conducive to innovation is critical in solving real healthcare problems. TGH's ongoing initiatives not only aim to enhance operational efficiency but also to create a more holistic and patient-centered care model, setting a standard for healthcare institutions nationwide. The recognition from The Joint Commission solidifies TGH's role as a leader in healthcare innovation, demonstrating the power of technology in redefining patient care.
In related news, AZ Vitality and Wellness in Peoria, Arizona, prepares to launch EXOMIND, a groundbreaking noninvasive brain stimulation treatment for mental health issues, particularly among first responders. The FDA-cleared therapy aims to alleviate symptoms of depression and anxiety, showcasing the growing trend of innovative solutions in healthcare.
Furthermore, ShopBack, a leading shopping and rewards platform in the Asia-Pacific region, appoints Carolina Paradas as General Manager of North America. This strategic move comes as the company aims to replicate its successful growth in the U.S. rewards landscape, indicating a shift towards mobile-first solutions that cater to the preferences of younger consumers. With a market potential exceeding $360 billion, ShopBack is well-positioned to disrupt traditional rewards platforms and reshape the consumer experience.