Public Storage Innovates with Leadership Changes for AI-Driven Professional Services Automation
- BigTime Software aims to enhance its platform through AI integration, improving efficiency in quoting, staffing, and invoicing.
- New leadership appointments focus on developing intelligent workflows and predictive insights for better operational performance.
- BigTime's commitment to AI technologies positions it as a leader in professional services automation, enhancing client engagement and competitiveness.

BigTime Software Strengthens Leadership to Drive AI Integration in Professional Services Automation
BigTime Software, a Chicago-based professional services automation (PSA) platform, is poised for significant advancements in its platform capabilities following the recent appointments of Rich Dube as Chief Product Officer and Stephen Hoffman as Senior Vice President of Engineering. This strategic move comes at a pivotal moment for the company, which is focused on enhancing its service offerings through the integration of AI-driven insights and smarter workflows. Dube, who brings extensive experience from companies like bswift and Evive, will spearhead the product strategy and roadmap. His emphasis on developing intelligent workflows and predictive insights is expected to streamline operations for professional services firms, thereby improving efficiency in quoting, staffing, and invoicing processes.
Hoffman, with a strong background in cloud-native capabilities from Percona and experience in scaling platforms at Teamworks, will focus on enhancing platform reliability and driving AI adoption. His role is crucial as BigTime seeks to ensure that its existing tools remain robust while incorporating new AI functionalities. Both leaders are committed to building a foundation that not only supports current operations but also positions the company for future growth. CEO Don India highlights the importance of these appointments in delivering advanced features like predictive analytics and intelligent automation, which aim to transform how professional services firms manage their projects.
The leadership changes at BigTime Software reflect a broader trend within the professional services sector, where the integration of AI technologies is increasingly seen as vital for competitive advantage. By leveraging AI, BigTime aims to help its clients navigate the complexities of increasing project loads, enabling sustainable and strategic growth. Dube’s and Hoffman’s expertise signals a commitment to innovation that aligns with the evolving needs of the industry, positioning BigTime as a frontrunner in providing intelligent solutions tailored for professional services firms.
In addition to these leadership changes, BigTime continues to explore ways to enhance customer experience and operational efficiency. The focus on integrating AI functionalities not only promises to improve internal workflows but also enhances the overall client engagement process. This aligns with industry trends that emphasize the necessity for professional services firms to adopt advanced technologies to remain competitive.
As BigTime Software embarks on this new chapter, the emphasis on strategic leadership and AI integration signals a clear intent to redefine the landscape of professional services automation, helping clients achieve greater profitability and efficiency in their project management endeavors.