Arrow Financial Appoints Technology Leader Darrin Jahnel to Enhance Board and Innovation Strategy
- Arrow Financial appoints Darrin Jahnel to its Board of Directors, effective November 25, 2025.
- Jahnel's technology expertise aims to enhance Arrow Financial's digital capabilities and customer service.
- The appointment reflects Arrow Financial's commitment to innovation and meeting customer needs in a digital landscape.
Arrow Financial Welcomes Technology Leader to Its Board of Directors
Arrow Financial Corporation, based in Glens Falls, New York, announces the appointment of Darrin Jahnel to its Board of Directors, effective November 25, 2025. Jahnel brings over 25 years of experience as a CEO and entrepreneur, primarily in the technology sector. He is the founder and CEO of Jahnel Group, a successful software consulting firm located in Schenectady, New York, known for its rapid growth and innovation. Jahnel's leadership has consistently placed Jahnel Group on the prestigious Inc. 5000 list for seven consecutive years, showcasing his ability to scale businesses effectively. His extensive background in artificial intelligence and business development positions him as a valuable asset for Arrow Financial as the company seeks to enhance its technological capabilities and adapt to the evolving digital landscape.
During his tenure at Jahnel Group, Jahnel has demonstrated not only his strategic vision but also a commitment to fostering workplace culture, earning multiple awards for best workplace environments. His dual degree from the University at Albany and New York University’s Stern School of Business underpins his expertise in navigating complex business challenges. Jahnel's experience extends beyond his company as he has founded InfoLink and acquired LTI, further solidifying his reputation as a technology innovator. His contributions to over 100 speaking engagements on topics ranging from artificial intelligence to leadership demonstrate his commitment to sharing knowledge and advancing industry practices. Arrow Financial views Jahnel's appointment as a strategic move that aligns with its goals of innovation and customer service enhancement.
David S. DeMarco, President and CEO of Arrow Financial Corporation, expresses enthusiasm regarding Jahnel's appointment, noting that his innovative perspective and industry insights will significantly benefit the board. As Arrow Financial continues to grow and adapt in a competitive financial landscape, the incorporation of Jahnel's technology-driven approach is anticipated to drive new initiatives aimed at improving customer experience and operational efficiency. Jahnel's active involvement in community services, including advocacy for foster care and adoption, reflects a commitment to corporate social responsibility that aligns with Arrow Financial's values.
In addition to this pivotal appointment, Arrow Financial Corporation remains focused on addressing the financial needs of northeastern New York through its subsidiaries, Arrow Bank National Association and Upstate Agency, LLC. The company is poised to leverage Jahnel's expertise to enhance its service offerings and strengthen its market position, reflecting a proactive approach to integrating technology into its business model. The board's recent enhancement signals Arrow Financial's commitment to not only meeting but exceeding the expectations of its customers and stakeholders in an increasingly digital world.