CHC's Options RCM Targets Same Revenue-Cycle Ground as R1 RCM

CHC’s Options RCM targets the same hospital revenue-cycle ground as R1 RCM

CHC Consulting launches Options RCM, a revenue cycle management offering designed to help rural and community hospitals shore up finances and preserve local care, placing it directly in the competitive landscape occupied by R1 RCM and other large RCM vendors. The service positions revenue-cycle work as strategic rather than administrative, stressing scalable engagements that range from targeted support for a single function to full outsourcing aimed at recovering missed revenue and lowering operating costs for hospitals with limited staffing and tight margins.

Options RCM pairs technology-driven analytics with experienced personnel and established processes to address common industry pain points — rising payer denials, complex prior authorization workflows, and constrained front‑line resources. CHC frames the service as tailored for smaller hospitals that may be underserved by national RCM providers, promoting local access preservation as a differentiator. That approach signals increased competition in the community hospital segment, where R1 RCM often markets large-scale, integrated solutions across health systems and where buyers are seeking both cost control and flexible deployment models.

The launch also underscores a broader industry shift toward modular, outcome-focused RCM offerings that combine vendor partnerships and performance transparency. By contracting with firms such as Currance and Optum, CHC blends third-party capabilities into a coordinated suite, reflecting a trend among RCM providers to assemble ecosystems rather than rely solely on proprietary platforms. For R1 RCM, CHC’s move highlights growing pressure to demonstrate bespoke service options and rural-market sensitivity alongside scale.

Operational scope and vendor ties

Options RCM covers the full revenue cycle — from front-end registration, verification and pre-authorization through pre-bill coding, billing and follow-up, cash posting, denial management and payment validation. CHC says hospitals can choose targeted modules or a full-service program, with vendor partners supplying supplemental technology and staffing where needed.

Performance metrics and tailored rollouts

CHC commits to delivering measurable results through dashboards and key performance indicators such as days in accounts receivable, denial rates, net collection rate and cash collections, and it tailors implementation timelines to hospital size, payer mix and staffing constraints. The initiative reflects mounting demand among community hospitals for tech-enabled RCM that balances measurable financial improvements with preservation of local care access.