DXC Technology opens London AI co‑creation hub to industrialise enterprise AI deployments

DXC opens London co‑creation hub to industrialise enterprise AI

London Customer Experience Center aims to scale pilots into production

DXC Technology opens a Customer Experience Center (CEC) in the City of London to help organisations move AI initiatives from experimentation into enterprise‑scale deployments. The centre brings together DXC’s multidisciplinary UK and Ireland team of about 6,000 professionals and links to a global network of some 40,000 developers to support hands‑on co‑creation with customers across industries. DXC positions the CEC as a production‑focused environment where clients and company specialists jointly design, build and run AI‑enabled systems that deliver measurable outcomes such as improved resilience and faster decision‑making.

The CEC showcases DXC platforms, services and solutions spanning automation, generative and agentic AI, agentic security operations, enterprise applications and infrastructure, and AdvisoryX consulting. DXC says the centre is more than a showroom: it functions as an extension of customers’ transformation journeys, enabling rapid validation, road‑mapping, skills transfer and the definition of KPIs tied to cost, risk reduction and time‑to‑value. The facility is intended to accelerate the shift from pilots to governed, auditable production systems with repeatable operating models and measurable business impact.

As part of expanding regional AI capability, DXC plans to hire 150 AI specialists across the UK and Ireland to augment local delivery capacity and connect customers to system architects, software engineers and industry specialists. Derek Allison, general manager for DXC in the UK and Ireland, frames the centre as a collaborative space where organisations can bring tough technology challenges to co‑design solutions that convert rapid technological change into enterprise advantage. The announcement, distributed via PR Newswire, underlines DXC’s emphasis on practical AI adoption and outcome‑driven services.

PoloWorks, a Lloyd’s managing agent, expands its use of DXC’s cloud‑native Assure Commercial & Specialty platform after onboarding three new Lloyd’s syndicates. The API‑enabled, no‑code platform with integrated AI lets new syndicates launch rapidly without each party investing in separate software management, providing stability, secure operations, regulatory compliance and faster go‑to‑market for underwriting teams.

DXC also confirms participation in the Morgan Stanley Technology, Media & Telecom Conference on March 2, where President and CEO Raul Fernandez and CFO Rob Del Bene are scheduled to present. The appearance forms part of DXC’s broader outreach to explain how its managed infrastructure, application modernisation and industry software help customers harness AI for measurable enterprise outcomes.