JCP&L Hosts Free Event to Aid Customers Facing Rising Energy Costs

Navigating Energy Costs: JCP&L Takes Action to Support Customers

Jersey Central Power & Light (JCP&L), a subsidiary of FirstEnergy Corp., announces an upcoming free energy assistance event scheduled for April 22, 2026, at the Charles A. Smith Community Center in Forked River, Ocean County. The initiative is tailored to assist customers grappling with rising energy bills exacerbated by seasonal temperature changes. JCP&L President Doug Mokoid stresses the importance of community support, especially during extreme weather conditions, and encourages customers struggling with their electricity payments to seek available assistance.

With escalating costs affecting many households, the event serves as a vital platform to educate customers about the resources available to them throughout the year. The Universal Service Fund (USF) is spotlighted for its role in helping eligible households—those with a gross income at or below 60% of the state median income level—manage their utility expenses and potentially pay off previous balances. Customers are invited to visit the JCP&L website to arrange appointments for USF applications, thereby facilitating a more straightforward pathway to financial relief.

In addition to the USF, JCP&L outlines several key programs designed to alleviate the burden of energy costs for vulnerable populations. These include the Low-Income Home Energy Assistance Program (LIHEAP) and the New Jersey Statewide Heating Assistance and Referral for Energy Services (SHARES), both of which offer direct payments to utility companies and additional support for low- to moderate-income households. Moreover, the Payment Assistance for Gas & Electric (PAGE) program specifically helps customers with existing electric debt. JCP&L also promotes the 2-1-1 Helpline, which is accessible year-round, providing 24/7 connection to local utilities and support programs.

Through these initiatives, JCP&L aims to enhance service delivery to its customers, ensuring families can maintain a comfortable living environment even during financial hardships. This commitment not only addresses immediate concerns regarding energy costs but also fosters greater community resilience, reinforcing FirstEnergy's dedication to customer care.

As the event approaches, residents are encouraged to participate actively to better understand their options for energy assistance. By leveraging the plethora of programs offered, JCP&L continues to exemplify its mission to be a reliable partner in energy management, particularly for those in need within the community.