PPL Pushes Transparency and Affordability in Rate Reviews and Retail Market Reforms

PPL reaffirms affordability and transparency push

ALLENTOWN, Pa. — PPL Corporation and its subsidiary PPL Electric Utilities are reaffirming a focus on transparency and affordability in the wake of Governor Josh Shapiro’s Budget Address, saying they are taking steps to manage rising energy costs and make rate-making clearer for customers. The company emphasizes decade-long efforts to control costs and improve reliability, and it is publicly backing enhanced ratemaking transparency measures that regulators and consumer advocates have proposed.

Transparency push targets rate reviews and audits

PPL is supporting full rate reviews, independent management audits, regular operational reporting and quarterly earnings disclosures as tools to strengthen accountability, and it is actively working with intervening parties in a pending rate case to explore a potential settlement. The company says it is open to measures that help the public better understand how rate review settlements are reached and how utility decisions affect bills, and it highlights its willingness to provide more granular data on costs and investments to regulators.

To directly reduce customer bills, PPL says it has identified fees that could be revised or eliminated and has shared proposals with the governor to address so‑called “junk” fees. The company is evaluating reconnection and other charges that disproportionately hurt low‑income households and argues that clearer ratemaking and operational transparency will make it easier to target affordability programs and monitor outcomes for vulnerable customers.

Retail market reforms and supply‑cost focus

PPL Electric is also pressing for reforms in retail electricity markets to curb expensive or deceptive practices, noting that retail shopping abuses cost its residential customers more than $60 million in 2025. The company says supply is the largest component of many bills and that stronger disclosure, enforcement and consumer education are key to preventing overcharges.

Protections for vulnerable customers and grid investments

PPL reiterates its commitment to protecting vulnerable households and maintaining service during financial hardship, and it supports reinstating consumer protections similar to those in Chapter 14, which expired in December 2024. The utility highlights ongoing investments in grid improvements and customer programs designed to boost reliability while it continues collaborating with regulators and consumer advocates on policy changes.