Sprinklr Enhances Governance with New Board Members Jan Hauser and Stephen Ward
- Sprinklr appoints Jan R. Hauser and Stephen M. Ward, Jr. to its Board of Directors, effective January 29, 2025.
- Hauser and Ward bring extensive experience to strengthen Sprinklr's governance and enhance its strategic direction.
- The new board members will support Sprinklr's mission to leverage AI and improve customer experience management.
Sprinklr Strengthens Governance with New Board Appointments
Sprinklr, a leading unified customer experience management platform, announces the strategic appointment of Jan R. Hauser and Stephen M. Ward, Jr. to its Board of Directors, effective January 29, 2025. This move reflects the company's commitment to enhancing its governance and leadership capabilities as it navigates the evolving landscape of enterprise technology. Hauser, a retired partner from PricewaterhouseCoopers (PwC), brings over 35 years of extensive experience in complex business transactions. Her previous roles at General Electric, where she served as Vice President and Chief Accounting Officer, further bolster her credentials. Hauser’s active involvement on several boards, including Enfusion, Inc. and Magna International Inc., positions her as a valuable asset to Sprinklr.
Stephen M. Ward, Jr., the former CEO of Lenovo Group Limited and a founding member of C3.ai, complements Hauser's expertise with his extensive leadership background. His insights and experience in driving growth in technology firms are expected to contribute significantly to Sprinklr's strategic direction. The appointments come at a crucial time as the company aims to leverage artificial intelligence to enhance its offerings and provide more value to its customers. Ragy Thomas, Sprinklr's Founder and Chairman, expresses enthusiasm about the new board members, recognizing their potential to execute the company's vision and strengthen its market position.
As part of the governance transition, current Board member Ed Gillis will step down as Chair of the Audit Committee on March 31, 2025, with Hauser poised to take over this role. Gillis, who has been instrumental in Sprinklr's growth since joining the board in November 2015, will depart entirely on June 12, 2025. His contributions have been vital in steering the company towards becoming a prominent player in the enterprise software sector. Hauser's remarks about joining Sprinklr highlight the company's innovative approach and its pivotal role in shaping the market for critical enterprise technology platforms.
The appointments of Hauser and Ward signal Sprinklr's commitment to fortifying its leadership team with seasoned professionals who can navigate the complexities of the technology landscape. As the company continues to harness AI capabilities, these strategic board additions are expected to enhance its operational effectiveness and drive future growth. With a focus on customer experience management, Sprinklr is well-positioned to further its mission of delivering exceptional value to its clients in an increasingly competitive industry.