TELUS Health partners with Abu Dhabi on AI EAP in UAE; dividend declared

TELUS deepens push into AI-driven workplace health in UAE

ABU DHABI/VANCOUVER, Feb 10 (Reuters) - TELUS Health and Abu Dhabi Health Data Services (ADHDS), part of the M42 group, announce a strategic partnership to roll out an AI‑enabled Employee Assistance Program (EAP) across the United Arab Emirates. The programme, unveiled at the Dubai World Health Expo, combines more than 40 modular wellbeing services — covering emotional, lifestyle and broader health support — delivered in local languages to boost uptake and accessibility among regional workforces.

The partners frame the collaboration as a shift from reactive care toward predictive, personalised wellbeing at scale. TELUS Health contributes global mental‑health expertise and delivery experience while ADHDS supplies local digital infrastructure and data services. ADHDS and TELUS say the EAP is designed to reduce absenteeism, improve focus and deliver measurable gains in productivity and engagement, with leadership describing the service as an AI‑powered, tailored platform to build healthier, more resilient communities.

Beyond the initial EAP, the collaboration intends to explore next‑generation AI and precision medicine to enable earlier, tailored preventive interventions and more efficient care pathways for employees. The organisations plan employer pilots in the UAE with ambitions to scale regionally, stressing compliance with local regulations and data governance frameworks as they leverage ADHDS’s on‑the‑ground presence and TELUS’s international delivery model to accelerate adoption.

TELUS Digital study underscores need for robust AI validation

TELUS Digital publishes a joint poll and technical study that finds follow‑up prompts such as “Are you sure?” rarely yield more accurate AI answers, reinforcing an emphasis on high‑quality training data and rigorous pre‑deployment evaluation. A 1,000‑person U.S. poll and a benchmark paper testing leading large language models advise enterprises to adopt adversarial testing, domain‑specific datasets and human‑in‑the‑loop monitoring before scaling AI.

Board notice signals routine shareholder dividend

TELUS Corporation issues a formal notice that its board declares a quarterly cash dividend of CA$0.4184 per common share, payable April 1 with a record date of March 11. The release, signed by the company’s legal and governance officer, accompanies other corporate communications on operational results and customer growth.