Back/ADVISORSHARES HVAC AND INDUSTRIALS ETF: BDR and PPATEC Partner for HVAC Workforce Training
training·December 19, 2025·hvac

ADVISORSHARES HVAC AND INDUSTRIALS ETF: BDR and PPATEC Partner for HVAC Workforce Training

ED
Editorial
Cashu Markets·3 min read
TL;DR
  • BDR partners with PPATEC to enhance HVAC technician training through two courses in early 2026, improving skills and profitability.
  • The courses focus on effective service management and technician excellence, aiming to boost customer communication and reduce callbacks.
  • This collaboration emphasizes continuous education and technological integration, benefiting the HVAC industry and enhancing customer experiences.

Strengthening Workforce Skills in HVAC: BDR Partners with PPATEC for Enhanced Training

Business Development Resources (BDR) has recently announced an innovative partnership with PPATEC, the technical education provider for the Pennsylvania Petroleum Association, aimed at elevating the skills and profitability of HVAC service teams. This collaboration will introduce two in-person training courses in Grantville, Pennsylvania, during the first quarter of 2026. The courses are strategically designed to equip technicians with essential skills while providing business owners and managers with frameworks to improve their service departments’ profitability.

The first course, titled "Managing & Growing Service Profitably," is scheduled for February 25-26, 2026, and will be led by BDR's senior service coach, Jennifer Shooshanian. This course targets business owners and service managers, offering a comprehensive approach to managing service departments effectively by employing strategies sourced from leading HVAC companies. Following this, the second course, "Top Gun Technician Excellence," will be conducted by BDR head coach Shaun Weiss on March 31-April 1, 2026. This session focuses on improving customer communication and service delivery among HVAC technicians, aiming to minimize callbacks and bolster referrals, which are critical for sustaining long-term customer relationships.

According to Matt MacArthur, BDR's senior vice president, this partnership is an exciting opportunity that promises significant benefits for HVAC teams. The PPATEC training center is equipped with state-of-the-art facilities, including modern classrooms and hands-on lab environments, ensuring that both new and seasoned technicians receive quality training. Ted Harris, executive vice president of PPATEC, emphasizes that their goal is to evolve into a comprehensive training provider that addresses not just technical skills but also critical aspects of profitability and customer engagement. This collaboration is expected to add substantial value to PPATEC's members and the broader HVAC industry, reinforcing the importance of continuous education in a rapidly changing market.

In tandem with educational advancements, the HVAC industry is also experiencing technological enhancements. Bluon has expanded its integration with BuildOps, a platform for commercial contractors, allowing HVAC technicians to access AI-powered technical support. This integration provides users with instant access to verified equipment data, manuals, and troubleshooting guidance, significantly improving on-site diagnostics and overall productivity. As the industry continues to evolve, partnerships and technological innovations are crucial in addressing the challenges faced by technicians and enhancing service delivery across the board.

The HVAC sector is witnessing a transformative period marked by an emphasis on training, collaboration, and technological integration. As organizations like BDR and PPATEC lead the charge in workforce development, the industry's commitment to enhancing technician skills and operational efficiency remains paramount. This focus not only benefits service providers but ultimately enriches customer experiences in a competitive market.