BJ's Restaurant Enhances Traveler Dining Through Diebold Nixdorf and Autogrill Partnership

### Transforming Traveler Dining Experiences: Diebold Nixdorf and Autogrill Partnership

In a significant move to elevate dining services for travelers in Italy, Diebold Nixdorf has expanded its collaboration with Autogrill, a leading provider of food and beverage services. This partnership positions Diebold Nixdorf as a central figure in managing Autogrill's extensive multivendor IT ecosystem, ensuring that a comprehensive suite of managed services and innovative technology solutions are readily available across various dining venues. The collaboration specifically tailors DN AllConnect ServicesSM to enhance operational efficiency at restaurants, bars, and coffee corners situated in high-traffic areas such as highways, airports, train stations, and urban centers.

The agreement highlights a commitment to maintaining and monitoring Autogrill's IT infrastructure, which prominently features Diebold Nixdorf's self-service kiosks alongside third-party technologies. This includes second-level helpdesk support designed to troubleshoot POS software issues, facilitating smoother operations across the board. As part of this initiative, Diebold Nixdorf is also set to assist with the opening of new dining locations and technology upgrades, ensuring that Autogrill can maintain continuity even during periods of expansion or change.

A key element of this partnership is the adoption of advanced checkout solutions, including self-order kiosks and the modular DN Series® EASY ONE, which are aimed at enhancing the overall traveler experience. These solutions provide flexible service options tailored to individual preferences, which is critical in busy environments where convenience is paramount. Francesca Porta, head of IT - Italy at Avolta, emphasizes that the mission is to deliver outstanding and seamless experiences to every traveler. This initiative not only demonstrates Diebold Nixdorf and Autogrill's dedication to quality service but also highlights how innovative technology can transform dining in bustling Italian locales.

### Focus on Traveler Satisfaction

The strategic partnership between Diebold Nixdorf and Autogrill underscores the growing importance of technology in the food and beverage sector, particularly in environments with high customer turnover. By streamlining services and improving the efficiency of operations, the companies aim to meet the contemporary needs of travelers who prioritize convenience and quality.

With approximately 1,500 DN Series® BEETLE A all-in-one POS systems already deployed over the last three years, this collaboration is set to redefine how travelers experience dining in Italy, making it more accessible and enjoyable. As both companies continue to innovate, they pave the way for enhanced service delivery that caters to the evolving expectations of modern consumers.