Duke Energy Offers Winter Cost Solutions and Energy Management Tips for Customers

### Navigating Winter Energy Costs: Duke Energy's Proactive Solutions

Duke Energy, headquartered in Charlotte, North Carolina, addresses common misconceptions regarding winter energy bills on March 6, 2026, clarifying that heightened energy expenses stem largely from increased consumption due to prolonged cold weather rather than significant rate hikes. The company acknowledges slight changes in residential rates—approximately a $4 increase for customers in Duke Energy Carolinas and under a dollar for those in Duke Energy Progress—but asserts that these adjustments account for a negligible fraction of the total winter costs. This winter, characterized by extreme cold and extended weather spells, results in elevated energy usage as households rely more on heating systems and electrical appliances while spending additional time indoors.

In light of this trend, Duke Energy emphasizes the importance of proactive energy management strategies for customers looking to mitigate their winter bills. The company encourages consumers to implement simple but effective measures such as adjusting thermostats to more energy-efficient settings, sealing air leaks around windows and doors, and using ceiling fans to distribute warm air. By adopting these practices, customers can optimize their energy consumption and reduce the financial burdens associated with winter heating demands.

Furthermore, Duke Energy underscores its commitment to supporting customers during challenging economic times by offering various energy-saving programs. The Home Energy House Call program provides complimentary energy assessments, while the Flex Savings Option rewards users for shifting energy consumption to off-peak hours with bill credits. For those facing difficulty in managing winter expenses, Duke Energy also provides flexible payment options, including Budget Billing plans, which allow for predictable monthly payments, and the ability to extend due dates or customize payment timelines to better align with personal income schedules. These initiatives highlight the company's dedication to customer support and educational outreach in the face of seasonal energy challenges.

Duke Energy’s recent statements aim to empower consumers to navigate the complexities of their winter energy costs while minimizing the potential financial strain. The company’s proactive approaches and available resources serve as valuable tools for customers seeking to manage their energy use during colder months effectively.

In addition to energy savings consultations, Duke Energy's resource-fostering programs facilitate broader consumer engagement with energy efficiency. The company leverages community outreach to raise awareness about these initiatives, ensuring that customers are informed about their options during peak consumption periods.

Ultimately, Duke Energy's focus on providing accessible solutions during intense winter seasons reaffirms its commitment to customer support and environmental stewardship. By promoting the responsible usage of energy resources, the company not only aids families in easing their financial burdens but also contributes to a more sustainable energy future.