Horizon Bancorp (IN) Appoints Ben Hopper to Enhance Consumer Banking Leadership and Strategy

First Horizon Bank Strengthens Leadership with New Appointment in Consumer Banking

In a strategic move to enhance its consumer banking operations, First Horizon Bank announces the appointment of Ben Hopper as Senior Vice President and Head of Consumer Distribution and ATM Strategy. This decision underscores the bank's commitment to optimizing its physical and ATM network to improve customer experience and operational efficiency. With over 20 years of experience in retail and consumer banking, Hopper brings a wealth of knowledge from his previous roles at USAA, First Horizon Bank, and Wells Fargo. His leadership is expected to guide the bank in aligning its services more closely with client needs.

Hopper's focus will center on refining First Horizon's branch and ATM locations to ensure they are strategically situated for maximum convenience. This initiative aims to break down barriers for clients seeking banking services while also streamlining operations for associates. Shaun McDougall, Executive Vice President and Head of Consumer Banking, expresses confidence in Hopper's ability to lead these efforts, noting his expertise in branch strategy and consumer banking. With Hopper on board, First Horizon aims to make banking simpler and more efficient, reflecting the bank's commitment to customer-centric practices.

As First Horizon Bank operates across 12 states in the southern United States and boasts $83.2 billion in assets as of September 30, 2025, Hopper's role is crucial in ensuring that the bank continues to meet the evolving needs of its diverse client base. His appointment is part of a larger strategy to expand access to banking services and reinforce the bank's presence in the communities it serves. First Horizon has received accolades for its workplace culture and reputation, ranking as one of the best employers by Fortune and Forbes magazines and recognized as a Top 10 Most Reputable Bank in the U.S. Hopper's leadership is poised to further strengthen these accolades by fostering a more client-focused banking experience.

In addition to enhancing the customer experience, First Horizon's strategic focus on its physical and ATM network reflects broader trends in the banking industry, where institutions are increasingly prioritizing digital and physical accessibility. The appointment of Hopper is expected to catalyze further innovations within First Horizon's service offerings, ultimately benefiting its clients and reinforcing its competitive edge in the market.

As the bank progresses under Hopper's leadership, it is anticipated to continue its trajectory of growth and community engagement, ensuring that it remains responsive to client demands and industry shifts. First Horizon's commitment to investing in its workforce and infrastructure exemplifies its dedication to not only maintaining but enhancing its reputation as a trusted financial partner. More information about the company's initiatives can be found at www.FirstHorizon.com.