PG&E Restructures Leadership to Enhance Customer Service and Energy Reliability

PG&E Reinforces Leadership Structure to Enhance Customer Service and Energy Delivery

Pacific Gas and Electric Company (PG&E) announces a major reshuffling of its leadership team, aimed at significantly improving service for customers across Northern and Central California. Effective January 1, 2026, these changes come in response to the increasing energy demands in the state and a growing need for stronger alignment with local community needs. CEO Patti Poppe's strategic appointments are designed to create a more integrated approach within the company, ensuring that operational and engineering teams work cohesively to deliver safe, reliable, and affordable energy to over 16 million Californians.

Sumeet Singh, a long-standing member of PG&E since 2000, steps into the role of Chief Executive Officer of Pacific Gas and Electric Company and Executive Vice President of Energy Delivery. His previous experience as Executive Vice President of Operations and Chief Operating Officer positions him well to lead the integration of various teams, emphasizing safety and reliability as core pillars of PG&E’s service. This restructuring is crucial as California faces urgent challenges related to energy supply and infrastructure resilience, which have become increasingly apparent amid climate-related events and rising consumer expectations.

In addition to Singh, PG&E elevates several other key figures within its organization. Carla Peterman takes on the role of President of PG&E Corporation and Executive Vice President of Customer & Corporate Affairs, where she will focus on ensuring that customer needs are central to PG&E’s strategic policies. Jason Glickman is appointed Executive Vice President of Strategy and Growth, tasked with long-term planning to tackle California's evolving energy landscape. Marlene Santos assumes the role of Chief Transformation Officer, with a mandate to modernize business processes to enhance service and reduce costs for customers. Lastly, Chris Patterson is promoted to Senior Vice President of Government Affairs, ensuring PG&E maintains strong relations with state government entities.

These leadership changes underscore PG&E's commitment to adapting to the fast-changing energy landscape and improving customer satisfaction. The company recognizes that now, more than ever, it must prioritize a collaborative approach that resonates with community needs while maintaining efficient energy delivery across its service areas.

In addition to the leadership overhaul, PG&E continues to prioritize its role in California’s energy transition, focusing on sustainability and innovation. The new executive structure aims not only to address immediate operational challenges but also to position PG&E as a proactive leader in the state's long-term energy strategy. The company’s efforts align with broader trends in the energy sector, where customer-centric approaches are becoming increasingly essential.