Sea's Teleperformance: A Leader in Digital Services with Strong Corporate Structure and ESG Commitment

Teleperformance's Robust Corporate Structure and Commitment to Social Responsibility

Teleperformance SE, a global leader in digital business services, reveals its corporate structure as of December 31, 2024, showcasing a strong foundation with a total of 59,874,365 shares and 61,362,532 gross voting rights. The company, known for its extensive operations in nearly 100 countries, emphasizes the importance of a diverse workforce, employing multilingual experts who enhance customer care through a unique blend of technology and human empathy. This commitment to quality service is evident in its comprehensive portfolio, which includes AI-driven customer support, back-office functions, and specialized services like recruitment process outsourcing.

The company’s financial performance in 2023 underscores its viability and growth potential, with consolidated revenues reaching €8,345 million (approximately US$9 billion) and a net profit of €602 million. This solid financial foundation enables Teleperformance to invest further in innovation and expand its service offerings. By leveraging advanced technology alongside human expertise, Teleperformance is well-positioned to address the evolving needs of clients across various sectors, ensuring a high standard of service delivery that remains competitive in the rapidly changing landscape of digital business services.

Teleperformance’s commitment to corporate social responsibility is significant, as evidenced by its inclusion in various ESG indices, including the CAC 40 ESG since September 2022 and the MSCI Europe ESG Leaders index since 2019. This focus on sustainable practices and community support highlights the company’s dedication to being a positive force within the industry. By prioritizing environmental responsibility and community engagement, Teleperformance not only enhances its corporate reputation but also contributes to a broader movement towards ethical business practices in the digital services sector.

In addition to its operational efficiency and financial success, Teleperformance actively works to foster a culture of inclusivity and continuous improvement. The company’s pursuit of excellence is reflected in its diverse service offerings and the professional growth opportunities it provides to its employees. As Teleperformance continues to adapt to market changes and consumer demands, its strong corporate structure and commitment to social responsibility position it as a leader in the digital services industry.