Sprinklr Appoints Jan R. Hauser and Stephen M. Ward, Jr. to Board of Directors

Sprinklr Strengthens Leadership with New Board Appointments

Sprinklr, a unified customer experience management platform, announces the appointment of Jan R. Hauser and Stephen M. Ward, Jr. to its Board of Directors, effective January 29, 2025. This strategic move comes as the company aims to bolster its leadership and governance in a rapidly evolving market. Hauser, a retired partner from PricewaterhouseCoopers (PwC), brings over 35 years of expertise in complex business transactions. Her previous experience includes significant roles at General Electric, where she served as Vice President and Chief Accounting Officer. Hauser's extensive background in finance and operations is expected to contribute to Sprinklr's growth and strategic initiatives.

Ward, who has previously held the CEO position at Lenovo Group Limited and is a founding member of C3.ai, adds a wealth of leadership experience to the board. His insights into technology and enterprise solutions will be invaluable as Sprinklr continues to expand its offerings in customer experience management. Ragy Thomas, Sprinklr's Founder and Chairman, expresses enthusiasm about the new additions, emphasizing their leadership skills and alignment with the company's strategic vision. The appointments reflect Sprinklr's commitment to enhancing its governance structure, which is vital for navigating the complex landscape of enterprise software.

Current Board member Ed Gillis will step down as Chair of the Audit Committee on March 31, 2025, with Hauser poised to take over this crucial role. Gillis, who has served on the board since November 2015, will leave the board entirely on June 12, 2025. His tenure has contributed significantly to Sprinklr's transformation into a leading enterprise software company, and his departure marks a new chapter for the organization as it integrates fresh perspectives from Hauser and Ward. The company anticipates that these seasoned professionals will enhance its capabilities, particularly as it continues to leverage artificial intelligence technology to deliver value to its customers.

In addition to the board changes, Hauser expresses her excitement in joining Sprinklr, noting the company's innovative approach and its pivotal role in defining the market for enterprise technology platforms. With these new appointments, Sprinklr is set to strengthen its position in the industry, ensuring that it remains at the forefront of customer experience management in an increasingly competitive landscape. The integration of Hauser and Ward into the board signifies Sprinklr's robust commitment to strategic growth and operational excellence.